Phone Numbers for the 2002 NALC Health Benefit Plan
| NALC Health Benefit Plan | 1-800-433-6252 | 0800-1550 |
| HBP Claims representative | 1-703-729-4677 | 0800-1550 |
| First Health (PPO) | 1-800-622-6252 | 0800-1500 |
| PPO Claim Payment Inquiry | 1-800-548-8454 | 0800-1500 |
| Nominate Physician for PPO | 1-800-655-6252 | 0800-1500 |
| Hospital Pre-Certification | 1-800-622-6252 | |
| Drug Rx Program | 1-800-933-6252 | |
| Rx Refill by Phone | 1-800-933-6252 | 0800-1550 |
| Drug Reimbursement | 1-800-933-6252 | 0800-1550 |
| Durable Med Equip. | 1-800-433-6252 | 0800-1550 |
| Flexible Service Option | 1-703-729-4677 | 0800-1500 |
| Double Coverage | 1-703-729-4677 | 0800-1550 |
| Drug Double Coverage | 1-800-933-6252 | 0800-1550 |
| Customer Service Hotline | 1-888-536-6252 | 0800-1550 |
| Nurse Information Line | 1-800-622-6252 | |
| CareMark Pharmacist | 1-800-282-2229 | |
| Federal Information Center | 1-800-688-9889 | |
| National Organ Transplants | 1-800-622-6252 | |
| Mental Health Substance Abuse | 1-877-468-1016 | Pre-authorization required |
| Suicide Hotline | 1-800-784-2433 | |
| Talk with someone | 1-800-273-8255 | |
| Medicare | 1-703-729-4677, 1-888-636-6252 | |
| Medicare Managed Care Plan | 1-800-633-4277 | Contact Online |
| Mark Ramirez, HBP Rep for Branch 782 | 1-661-204-5592 |