Phone Numbers for the 2002 NALC Health Benefit Plan

NALC Health Benefit Plan  1-800-433-6252 0800-1550
HBP Claims representative 1-703-729-4677 0800-1550
First Health (PPO) 1-800-622-6252 0800-1500
PPO Claim Payment Inquiry 1-800-548-8454 0800-1500
Nominate Physician for PPO 1-800-655-6252 0800-1500
Hospital Pre-Certification 1-800-622-6252  
Drug Rx Program 1-800-933-6252  
Rx Refill by Phone 1-800-933-6252 0800-1550
Drug Reimbursement 1-800-933-6252 0800-1550
Durable Med Equip. 1-800-433-6252 0800-1550
Flexible Service Option 1-703-729-4677 0800-1500
Double Coverage 1-703-729-4677 0800-1550
Drug Double Coverage 1-800-933-6252 0800-1550
Customer Service Hotline 1-888-536-6252 0800-1550
Nurse Information Line 1-800-622-6252  
CareMark Pharmacist 1-800-282-2229  
Federal Information Center 1-800-688-9889  
National Organ Transplants 1-800-622-6252  
Mental Health Substance Abuse 1-877-468-1016 Pre-authorization required
Medicare 1-703-729-4677

1-888-636-6252

 
Medicare Managed Care Plan 1-800-633-4277 Contact Online
Mark Ramirez, HBP Rep for Branch 782 1-661-834-5011